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Definition 2024


escalate

escalate

English

Verb

escalate (third-person singular simple present escalates, present participle escalating, simple past and past participle escalated)

  1. (transitive, intransitive) To increase (something) in extent or intensity; to intensify or step up.
    Violence escalated during the election.
    The shooting escalated the existing hostility.
  2. (transitive) In technical support, to transfer a customer, a problem, etc. to the next higher level of authority
    The tech 1 escalated the caller to a tech 2.

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